Due to congestion of individual telephone lines in connection with the ongoing coronavirus COVID-19 pandemic, the Ministry of Health of the Czech Republic has established a new toll-free national information line 1212. It can be used if you need to consult your health status and consult on further steps.

It is still possible to use the above-mentioned telephone numbers for the regional branches of the Hygienic Station. City of Prague, nonstop information line of the State Health Institute and also lines of health insurance companies established for this purpose.
All lines are overloaded these days, so be patient and try calling repeatedly, or use the e-mail form of communication.

More information about other contacts can be found at Ministry of Health of the Czech Republic.