Educational events
Negotiating and managing conflict situations in a healthcare facility
The course is intended for non-medical health care professionals - it is possible to take it independently or in a loose relation to a certified course Management and leadership in a healthcare facility.
Target:
The course is intended for workers in non-medical health professions who already work in leadership positions or are preparing to perform a leadership position - it can be completed independently or as a free follow-up to a certified course Management and leadership in a healthcare facility.
Course Topics:
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what is negotiation - essence, principles when to negotiate, resources of manager - negotiators, team negotiations,
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human factor in negotiations, coping with emotions, the most common mistakes in negotiation,
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negotiation process and strategy, strategic moments of negotiation,
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practical exercises on specific case studies.
Schedule:
Course duration: 3 days, 34 hours in total
Interactive instruction: 24 h
Self-study: 6 h
Preparation of own presentation and final verification of knowledge: 4 h
Course date in 2025:
12.3., 26.3., 9.4.2025
Venue:
Department of Education, University Hospital, Na Bojišti 1, 120 00 Prague 2
Termination method:
Upon successful completion of the course, the participant will receive a certificate from the Ministry of Health of the Czech Republic.
Price:
8 500 CZK
The participation of an employee of the General Teaching Hospital in Prague is CZK 1,000
Expert guarantor:
M.Sc. Kateřina Hebelková
Course tutor:
M.Sc. Kateřina Hebelková
Contact to sign up for:
M.Sc. Petra Hajšmanová, phone: 22496 9293, e-mail: petra.hajsmanova@vfn.cz
Login:
You can apply for the course by completing the course applications.
Please send filled-in applications to:
M.Sc. Petra Hajšmanová
OV VFN in Prague
Na Bojišti 1
120 00 Prague 2
or electronically to: petra.hajsmanova@vfn.cz